Friday, December 2, 2011

Carrier IQ and iOS Devices

You may have seen news on something called Carrier IQ in the news.

Carrier IQ makes software found on many smartphones and tablet devices, including iOS devices. The company has been accused of creating software that violates privacy/wiretap laws by allowing personal information of users to be sent to carriers. Of the most serious accusation is that it allows logging key strokes. It is contested that key stroke information is recorded, however, they have acknowledged that the software can report what applications are being used and what URLs are visited. This data does not get reported to Carrier IQ, rather to the carriers who use it - such as AT&T and Sprint. In all likelihood, this information is used as described: to "measure and summarize performance of the device to assist Operators in delivering better service". However, there are still those who may be uncomfortable with this.

Apple has indicated that Carrier IQ software is not used in the latest iOS 5 on most devices. There are significant researchers and security experts who say that the Carrier IQ reports are for those iOS devices that are 3/4G enabled and in general that the reports have been mostly exaggerations.

For those who might have still have concerns about this - there is a way to turn off sending diagnostic information for your iOS device :

  • Select Settings app.
  • Select General tab.
  • Go to the About section.
  • Tap on Diagnostics & Usage.
  • Select the “Don’t send” option.


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